Reset My Password

Identification Details

To keep your account safe we need to confirm and verify who you are.

Once you enter your information you will receive a verification code via SMS to your phone. You will be asked to enter this verification code on the next screen. For more information on how we keep your information safe, please read our Privacy Policy

CAN (Customer Access Number)

10-digit number used to log in to Internet Banking

First Name

Complete first name, for example `Benjamin` and not `Ben`

Last Name

Complete last name as on your driver's license or passport

Date of Birth (dd/mm/yyyy)

Complete date of birth in DD/MM/YYYY format. e.g., 01/01/1970

Mobile Phone Number

Mobile number registered with BOQ